Manager-Family Support – Brooklyn – Bachelor degree with experience required – 9 AM to 5 PM NEW

Family Health Centers at NYU Langone, a designated Level 3 Medical Home, is the largest federally qualified health center network in New York State, and the second largest in the nation. It includes eight primary care sites, 40 school-based health centers and dental clinics, four day care centers, the nation’s largest dental residency program, and New York State’s largest behavioral health program. The network also includes 12 community medicine sites providing care to disenfranchised New Yorkers, comprehensive HIV services, chemical dependency programs, and a family support center that offers educational, vocational, and other social support programs. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.

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Position Summary:
We have an exciting opportunity to join our team as a Manager-Family Support – Brooklyn – Bachelor degree with experience required – 9 AM to 5 PM.

In this role, the successful candidate Responsible for the development and implementation of a comprehensive and coordinated system of Family Support Services within the context of a health care delivery system and in collaboration with appropriate internal and external stakeholders. Family Support Services is inclusive of case management,short term supportive counseling, advocacy, coaching, benefit application assistance, and parenting support. This position is responsible for the integration of these services within clinical and community settings and developing intervention strategies that are sustainable across multiple funding and financing strategies.
Overall responsibilities include planning and executing new initiatives, supervision of FSS supervisors, reviewing documentation and data to ensure continuous quality improvement, completion of contractual reports, developing resources and fostering community partnerships.

Job Responsibilities:

• Ensure that supervisors have the tools needed to assess and support their supervisees

• Work with MCIT, the data department, and other FHC stakeholders to evaluate the effectiveness of SDOH screening projects and identify continuous improvement plans.

• Ensure that referred clients receive needed services

• Facilitate weekly staff meetings

• Assist in the preparation of required reports for FSS grant funded initiatives.

• Monitor progress towards meeting grant deliverables and make adjustments in programming to ensure that outcomes are met.

• Assist in the coordination of and implementation of staff development for FSS team members and other Community Based Programs staff.

• Ensure that staff are up to date on benefits and resources needed to support clients.

• Use data as a tool for program development evaluation and continuous improvement

• Identify best practices and work toward the development and implementation of evidence-based models of care/programming that meet student/family psychosocial needs in order to achieve better measurable health and educational outcomes.

• Review documentation to ensure that it meets department standards.

• Assure that programs are addressing necessary objectives to fulfill contract requirements.

• Collaborate with other community based organizations to provide comprehensive services to individuals and families

• Provide ongoing evaluation and assessment and coordinate staff development and training

• Assess new program opportunities and identify and develop new initiatives to better meet the changing needs of the community

• Work with social care networks to ensure that staff are effectively using the 1115 Medicaid initiative to help clients access needed services.

• Collaborate with IT and Quality Assurance to use technology to effectively screen, refer and address patient needs.

• Work to ensure sustainability of FSS department through billing opportunities and exploration of funding opportunities

Minimum Qualifications:
To qualify you must have a B.A.
3 years of managerial or project coordination experience within complex and integrated systems of care
Excellent organizational and communication skills
Competency in partnering with cultural diverse communities

Preferred Qualifications:
Bilingual in Spanish, Mandarin or other language spoken in community.
Master’s in Social Work

Qualified candidates must be able to effectively communicate with all levels of the organization.

Family Health Centers at NYU Langone provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you’ll feel good about devoting your time and your talents.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it’s developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

Family Health Centers at NYU Langone is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

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NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $82,886.37 – $85,000.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here