Case Manager

Essential Duties and Responsibilities:

– Offer comprehensive case management services to a caseload of program participants facing significant obstacles to employment.

– Utilize specialized expertise to address unique challenges faced by participants on long-term Cash Assistance, those with a history of sanctions or program non-compliance, or individuals with ex-offender status.

– Consider and evaluate barriers to employment when determining appropriate program placements for participants.

– Conduct job readiness screenings and assessments to gauge participant readiness for employment.

Evaluate participants’ needs for Back to Work services and assist in formulating individualized Employment Plans.

– Direct applicants and participants to suitable program components, ensuring their engagement in beneficial services.

– Oversee and coordinate all project services provided to each participant, ensuring comprehensive support.

– Connect program participants with community resources such as long-term and emergency childcare services, providing follow-up to ensure effective service delivery.

– Offer employment counseling and job leads, facilitating job placement and retention for participants.

– Provide ongoing support to maintain stability in employment, coordinating retention activities as needed.

– Initiate non-compliance procedures and manage the process for participants who fail to meet program requirements.

– Regularly engage in workgroups and committees focused on assessing customer needs, enhancing services, and implementing innovative strategies.

– Perform additional duties as directed by management.

– High school diploma or GED required and 4+ years of relevant professional experience required, or equivalent combination of education and experience.

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Maximus compensation is based on various factors including but not limited to job location, a candidate’s education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus’s total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant’s salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment processincluding accessing job postings, completing assessments, or participating in interviews,please contact People Operations at [email protected].