Description We are looking for a Dutch speaking Customer Service and Technical Support Advisor with English. Purpose of the role We would like to have experts to become ambassadors of our brands We would like our experts to provide 360 º support to all our brands in presales and aftersales scenarios , (including physical stores and e commerce ), basic technical support for troubleshooting and backoffice tasks. Requirements C2 Level of Dutch Advanced level of English Listening and understanding capacity Empathy (Understanding others) Customer focus Problem solving and Technical learning Integrity and trust Conflict management Desirable experience Digital (User level)/ e-commerce user. Cross-Selling Up-Selling. Social Media User A plus if they have previous experiences in services in store attending consumer´s on these product categories Benefits 38.5h/week, rotating shifts from Monday to Friday, from 08.00 to 18.00 Salary: 24659.54 € gross/year Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project). Individual career plans with the potential to grow within the company, our team is continuously expanding and new opportunities are open often. Excellent work environment and team building activities in a dynamic and international environment. Diversity, Equity & Inclusion TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.
About Teleperformance Spain
Be inspired to be the best with our values A diverse and inclusive culture built on human values. We deliver an outstanding customer experience at every opportunity as a result of our commitment, passion, and dedication to excellence. Be part of something bigger than just a job We attract and retain the best people in the industry because we believe in providing an inclusive, supportive, and inspiring work environment for our teams around the world. Become part of a world-class team At Teleperformance, we believe that good is never good enough. That’s why we’re so committed to building the best teams and helping each employee achieve their full potential. Like these athletic champions, we are inspired to be the very best. We value employee well-being We know that happier, more satisfied employees perform better. We welcome and accept. Come as you are because we believe in you. There is beauty and strength in our diversity. We believe in the powe of people. Our people fuel innovation and bring human empathy and understanding to all that we do. We inspire and motivate. We inspire and motivate people to achieve more and make their mark on our business. Ready to join the team?
