Job Details Concord, NC Full Time Description The Bilingual Human Resources Specialist supports the delivery of effective HR services across all company divisions, with a key focus on talent acquisition, employee engagement, and policy communication. This role ensures consistent application of company practices and facilitates clear, inclusive communication for a diverse workforce. The position contributes to the recruitment process, onboarding, training, and overall employee experience, while promoting a respectful and supportive work environment for all team members. SUPERVISORY RESPONSIBILITIES None ESSENTIAL JOB FUNCTIONS Serve as a primary resource for employees, contractors, and subcontractors who require support in both English and Spanish, ensuring clear communication and equitable access to HR policies, procedures, and resources. Support recruitment efforts by conducting phone screenings, scheduling interviews, and guiding candidates through the application and hiring process. Assist with onboarding tasks, including processing new hire paperwork, ordering IT equipment and business cards, and assisting with new hire orientation. Prepare documentation and assist in the performance review process. Schedule interviews, meetings, and training sessions as requested by the HR Manager. Prepare, distribute, and file HR documents; perform clerical duties such as photocopying, scanning, mailing, and emailing. Maintain and update personnel records, ensuring completeness, accuracy, and compliance with legal requirements. Ensure timely responses to employee-related requests such as employment verifications, deductions, and workers' compensation claims. Draft and distribute internal employee communications. Uphold confidentiality and exercise discretion in all HR matters. Assist with the coordination of employee engagement activities and events. Participate in HR projects and support the organization of training seminars and initiatives. Serve as a primary point of contact for internal and external inquiries, both in-person and via phone, ensuring professional and courteous communication. Other related duties as assigned. Qualifications EDUCATION, EXPERIENCE AND TRAINING Must be bilingual - Speak Spanish and English! Two years of previous HR experience preferred High school diploma or equivalent required. Proficient in Microsoft Office Suite or related software. Previous experience in human resources, HR administration, office management, or any relevant experience. Knowledge of labor and employment laws. Ability to build rapport with all employees. Strong organizational skills. STANDARDS OF PERFORMANCE Provide courteous, professional support to internal and external stakeholders, fostering trust-based relationships. Demonstrate initiative, problem-solving abilities, and adaptability in a fast-paced, evolving environment. Manage multiple priorities independently and accurately while meeting tight deadlines. Communicate clearly and professionally, both verbally and in writing. Maintain strict confidentiality with sensitive company and employee information. Show strong attention to detail, organizational skills, and consistent follow-through. Exhibit reliability in attendance and punctuality, following company policies for time off. Embrace change and demonstrate a willingness to learn new systems and processes. Apply a sound understanding of HR practices and procedures in daily responsibilities.