Essential Duties and Responsibilities:
– Collect information from customers and clients
– Enter data into the central database
– Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry
– Review data for deficiencies or errors, correct any incompatibilities if possible and check output
– Retrieve data as requested
– Maintain and update the database system as necessary
– High School Diploma or GED required
– At least six (6) months of customer service/secretarial/telemarketing experience required
– Ability to speak and read English and Spanish clearly, professionally, and fluently
– Ability to type a minimum of 20 WPM (words per minute)
– Ability to comply with moderate computer usage
– Ability to work nights and weekends, as well as overtime and/or holidays as needed
– Experience with and/or ability to use call center telephony equipment
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment processincluding accessing job postings, completing assessments, or participating in interviews,please contact People Operations at [email protected].
