Cashier/CSR NEW

JOB DESCRIPTION

POSITION:                           Cashier/CSR

REPORTS TO:                     Branch Manager

 JOB SUMMARY:               The Cashier/CSR will be responsible for
processing customer merchandise through the checkout counter in a courteous,
efficient, and friendly manner.

Essential Duties
and Responsibilities include but are not limited to:

·        Receives payment by cash, linx/credit card and gift
vouchers

·        Issues receipts, credit notes or change due to
customers

·        Recount float in cash drawers at the beginning of shifts
to ensure that amounts are correct and that there is adequate change.

·        Maintains clean and orderly checkout areas.

·        Process merchandise returns and exchanges with
Manager’s or Assistant Manager’s approval

·        Balance the daily cash sales, document any
discrepancies and have initialed by Manager or Assistant Manager

·        Greets customers, including answering phones and
directing customer inquiries to the appropriate party.

·        Ensures
adequate stock of supplies used at checkout counter e.g. shopping bags, tissue,
register rolls etc.

·        Possesses
good product knowledge as well as knowing store layout and location of products

·        Adheres to
any Company programme or promotion that may require implementation at the cash
register e.g. VIP Programme

·        Maintains
professional demeanor

·        Assists with
other tasks as required.

Requirements

Qualifications and Experience

·        Excellent
oral and written communication skills

·        6 months
minimum of customer service or sales experience

·        5 CXC
O’levels

·        Possesses
strong mathematical skills

·        Cash
handling experience preferred

·        Microsoft
Certification would be an asset.

Physical Requirements: Ability to regularly lift up to 30 lbs. must
be able to meet demands of frequent walking, standing, stooping, kneeling,
climbing, pushing and pulling.

Skills and competencies: Customer Focus, Results Driven,
Strong Organizational Skills, Communication Skills, Job Knowledge, Ability to multitask and detail
oriented and highly observant

Personal Qualities: Confidential, Patient, Polite, Friendly/Pleasant, Honesty and Integrity.