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Position Summary:
The Line Construction Superintendent oversees daily field operations to meet business goals by supervising and guiding a team of General Foreman. The position maintains and reaches targets and goals for the assigned area, establishes, services the needs of existing customers, monitors team performance and motivates them to reach targets and compiles and analyzes performance results.
Essential Duties:
- Customer Service and Relations
- Meets with client representatives on a frequent basis to discuss the status of work, to proactively identify and resolve problems and to assure that the client is kept knowledgeable about the status of the work.
- Attends customer meetings as Company representative.
- Manages customer complaint resolution process.
- Identifies potential sales opportunities and communicates the opportunities to senior management.
- Participates in sales calls and customer visits as assigned by supervisor and senior management.
- Maintains a working knowledge of client organizational structure and incentive structures, including structures for both peers and their superiors.
- Creates and maintains client service plans.
Contract Management
- Possesses thorough and complete knowledge and understanding of each contract, each subcontract, the contract drawings, specifications and addenda.
- Ensures compliance with all customer contract terms and conditions, all specifications and all legal requirements.
- Negotiates with customers regarding changes, additions or variances in established contracts.
- Ensures all required permits or licenses have been obtained.
- Deals with individuals requiring information, such as agencies, department heads or corporate office.
Human Resources, Supervision and Leadership
- Directly supervise the activities of assigned General Foremen through regular visits and group conference calls/meetings.
- In concert with senior management, establishes accountabilities and goals used for performance evaluation of subordinates.
- Participates in and encourages subordinates to seek out learning opportunities and professional development.
- Understands and effectively implements, oversees and monitors of Company systems, policies, procedures, initiatives and strategies to improve operations and client outcomes
Production Planning and Scheduling
- Develops and refines production requirements for assigned areas and to ensure that production work meets required dates.
- Continuously inspects and measures planned and completed work; prepares and maintains production records.
- Look-ahead to proactively identifying issues that could lead to problems and facilitates solutions.
- Manages storm restoration activities and maintains storm rosters.
Safety and Training
- Actively promotes a safety culture; participates in Corporate safety program and monitors compliance.
- Supervises on the job training.
- Conducts incident investigations.
- Works with corporate office to assess and settle legal and damage claims.
Resource Management
- Supervises vehicle/equipment requests and vehicle/equipment transfers.
- Tracks inventory supplies to guard against loss and ensures supplies are ordered and delivered to meet schedules.
- Ensures equipment inspections, repairs, preventive maintenance and purchasing polices are documented and followed in compliance with Company policies and procedures.
- Implements fleet and equipment strategies to ensure optimal use and compliance.
- Oversees local vendor management for vehicle and equipment maintenance and repair in compliance with Company policies and procedures.
- Ensures efficient sub-contractor management.
Quality Control
- Ensures high quality work performed in assigned operations at all times.
Administration
- Keeps required records of activities and regularly reports to supervisor on issues, progress or delays and achievement.
- Regularly monitors Company telephone and email and maintains open and consistent communication with supervisor and corporate office.
- Oversees invoicing, including matching of timesheets to invoices, approving and submitting invoices and assigning job numbers.
- Reviews and approves bills, supply orders and expense/credit card reports.
- Keeps cost records on work performed; controls costs of materials, equipment and wages to ensure budgets are met; work with supervisor to determine whether shortfalls can be made up; implements improvement processes.
- Participates in monthly financial and job reviews.
- Surveys, researches, estimates and assembles bid projects for review and submission; participates in bid review meetings and conference calls.
- Works with supervisor and senior management to establish pricing for renewals.
Secondary Duties:
- Reports to work outside of normal work hours for emergency operations.
- May be assigned to perform the duties and functions of a direct supervisor or subordinate employee when that person is absent.
- Performs other duties as assigned.
- Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. The Company reserves the right to revise or change the job duties as needed. Management reserves the right to change the description, duties, or work schedules to accommodate individuals with disabilities.
Qualifications (Education, Licenses, Certifications and/or Work Experience)
Required:
- Five (5) years of directly related experience as a first line field manager/group leader; three (3) years’ experience as a General Foreman
- Licensed Pesticide/Herbicide Applicator with a R/W subclass (in State of employment)
- Certified Tree Worker or Certified Arborist status from International Society of Arboriculture
- Valid Drivers’ License in State of residence; Driving record meeting Company’s standards for employment
- Qualified to obtain and maintain DOT Medical Certification
- Be at least 18 years of age or 21 years of age if engaged in interstate driving
- Able to pass physical abilities test meeting physical requirements of position
- Pass all drug and/or alcohol screens as required by Company policy and if applicable, DOT regulations
- Legally authorized to work in the United States
Preferred:
- High School graduate or equivalent
- Associates Degree in Construction, Business Management or equivalent discipline
- Commercial Drivers’ License (Class B Minimum)
- Conversational knowledge of the Spanish language
- CPR/First Aid Instructor Certification
Additionally, the position may be subject to pre-employment screening, including drug screening and background check.
The Company and its family of companies are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristics protected by law
