Receptionist/Welcome Team- Bilingual NEW

One Community Health (OCH) is seeking a detail-oriented front desk receptionist to join our Welcome Team at the White Salmon, Washington clinic location. This Welcome Team position is responsible for a wide range of clerical and administrative tasks, including patient registration, appointment scheduling, and answering patient phone calls. At OCH, we believe that everyone deserves access to top-notch healthcare, and we’re on a mission to make that happen.

Join our team and embark on an incredible journey where every day is a chance to learn, grow, and make a real impact on your community. Let’s create a healthier, happier world, one patient at a time! This position is full-time, Monday-Friday (9am-6pm).

Key Responsibilities:

• Perform patient registration, including checking patients in and obtaining demographic and billing/insurance information.

• Schedule and confirm appointments, ensuring efficiency and accuracy.

• Receive patient payments and maintain accurate records.

• Answer and screen telephone calls, delivering messages in a timely manner.

• Provide excellent customer service.

Minimum Qualifications:

• Fluent bilingual in English and Spanish.

• Comfortable multitasking in a fast-paced environment.

• Experience in a customer service setting.

• Effective communication skills and experience with multi-line telephones.

• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.

• High school graduate or G.E.D.

Preferred Qualifications:

• Knowledge of medical terminology.

• Post high school education in office/clerical coursework.

• Experience working in the medical industry or a call center environment.

• Experience working with low-income, multi-ethnic populations.

Benefits:

• Medical, Dental & Vision Insurance

• Life, Long-Term Disability, Accident, & Critical Illness Insurance

• Empower Retirement 401k

• 200 hours of Paid Time Off (PTO) annually, not including 6 paid holidays

• Employee Assistance Program (EAP)

• Life Mart- Employee Discounts

• Employee Wellness Events & Team Challenges

• Local Gym Membership Discounts

Compensation:

• Hourly/Non-Exempt: $23.00 per hour

• Bilingual Differential: Additionally, we offer $0.75 per hour as compensation for bilingual proficiency in both English and Spanish.

OCH is an equal opportunity employer, and we encourage candidates of all backgrounds to apply.